PrintFirm recognizes and respects that the privacy and protection of your business and your personal information is important. We are committed to protecting your privacy and have a policy in place to do so.
Below are details about how we maintain this protection, what type of information is gathered and tracked, how the information is used and with whom the information may be shared.
Orders and requests for quotes may be made online or over the phone while keeping your anonymity. To place online orders and check order status via the PrintFirm Web site, you must create a profile. This information is essential to use our services correctly. Mandatory fields include: username and password you create, e-mail address and mailing address. You may place orders over the phone by calling 1-866-668-5152. We may request authorization to contact you for specials and promotional offers, but it is not mandatory. The information you give is not transferred, shared or sold, unless you authorize consent or we are legally required. However, an exception to sharing information is when it is needed by a Third Party that helps us serve you, such as providing your name and address to a shipping agent or payment processor. If you choose to allow us to contact you for special and promotional offers, you may at any time choose to request we discontinue further contact with you by opting-out, unsubscribing, mailing or calling us. We will do our best to respect your wishes. You may stop receiving promotional/marketing information from us by e-mailing [email protected], sending a letter to PrintFirm attention: Opt-Out, 21333 Deering Court, Canoga Park, CA 91304, or calling 1-866-668-5152.
PrintFirm intends to protect unauthorized disclosure of personal information that is shared with us by using a variety of available security technologies, including secure servers and firewalls. However, no data transmission over the internet can be guaranteed to be absolutely secure. So while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our Web site; and therefore you use our Web site at your own risk. Once we receive your transmission, we do our best to ensure it is secure on our systems. You may place an order or receive a quote over the phone by calling us at 1-866-668-5152.
Links to Other Sites:
When you select to comment on our blog, you should be aware that any personal information you select to disclose within your comment can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums.
Right to Disclose Information:
PrintFirm reserves the right to disclose information or documents concerning or submitted by you if we feel it is reasonably necessary to protect our systems or business, including but not limited to complying with a judicial order or with government agencies or law enforcement officials. Specifically, but without limitation, we reserve the right to disclose such information or documents when: you are in violation of our Terms and Conditions or other published guidelines; you partake (or are reasonably suspected of partaking) in any infringing or illegal activity, even without a subpoena, warrant, or other court order; in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law; as well as in response to allegations of infringement or illegality.
In the event of a sale, acquisition or merger of some, or all of PrintFirm assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via a notice on our Web site, a letter or by e-mail prior to the transfer with your choices on how your information is to be used henceforth.
Surveys, Sweepstakes and Contests:
How you may access & update your information:
If you would like to change your personally identifiable information in our databases, you may do so through your Account Profile when you are “logged in” to the Web site, or by contacting our customer care team, sending a letter to PrintFirm, 21333 Deering Court, Canoga Park, CA 91304, or calling 1-866-668-5152. We will make reasonable efforts to comply with your request. We shall respond to your inquiry within 30 days of receiving it. Keep in mind, however, that there will be residual information that will remain within PrintFirm databases, access logs, and other records, which may or may not contain inaccurate or outdated personally identifiable information. The residual information will not be used for commercial purposes; however PrintFirm reserves the right, from time to time, to re-contact former users of our Services for the purpose of informing them of changes in our service or hours of service.
Terms & Conditions:
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site at www.PrintFirm.com/Terms-and-Conditions.html