Zero Spam Policy

PrintFirm takes a zero tolerance stance against the sending of unsolicited e-mail, bulk e-mailing and Spam.

What is Spam?

Spam is unsolicited e-mails. E-mails must follow permission-based e-mail guidelines whereby one must only send such commercial e-mails to those who have requested to receive it.

What constitutes a pre-existing business relationship?

The recipient of an e-mail has made a purchase, requested information, responded to a questionnaire or a survey, or have had some kind of contact with the company.

What constitutes consent?

The recipient of the e-mail has been clearly and fully notified of the collection and use of his e-mail address and has consented prior to such collection and use.

Is there a law against sending Spam?

The federal anti-spam law went into effect on January 1, 2004 and preempts all state laws. While this law will not stop Spam, it does make most spam illegal and ultimately less attractive to Spammers. The law is specific about requirements to send commercial e-mail and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment.

How does PrintFirm protect you from Spam?

PrintFirm offers an opt-in and opt-out program that follows permission-based philosophies:

  • Communication: We strongly encourage communication between us and our customers clearly stating whether they want to opt-in or opt-out.
  • E-mail Address Privacy: We never share the e-mail addresses with other sources.
  • Unsubscribe Link: Our e-mail marketing newsletters contain an unsubscribe link which allows our subscribers to opt-out of future e-mail campaigns.
  • Identification: We identify in the header that the e-mail that identifies us as the sender and our marketing newsletters or e-mails contain our contact information, including our physical address.

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